Storia (Story Generator) Privacy Policy

Last Updated: 23 November 2024

Introduction

Welcome to Storia (Story Generator), a product of EurekaApps ("we," "us," or "our"). This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you use our mobile application and services. By downloading, accessing, or using our app, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect various types of information from users of our app, including:

• User ID: We collect a unique user ID automatically generated in the backend to identify users.
• Languages Preferences: We collect the user's native language and the language targeted by the user.
• Purchases & Financial Events History: Events such as new subscriptions, subscription cancellations, and expirations are collected.
• IP Address: We collect IP addresses for analytics and security purposes.
• User Interaction in the Application & Crash Data: We collect this data for audience analysis, content optimization, understanding user behavior, and bug detection.
• Device Information: May include information specific to your mobile device, such as OS version, hardware model, unique device identifier, and mobile network information.

How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Maintaining service functionality: Enhancing your user experience on our application by operating, maintaining, and providing you with all the content and features of the services, including in-app experience personalization.
• Troubleshooting purposes and fixing bugs.
• Customer support purposes: Providing you with customer support. We may use your information to respond to your requests for technical support, service information, or any other communication you initiate.
• Analytics purposes: Performing research and analysis about your use of, or interest in, our application.
• Security purposes: Detecting and resolving any fraud or other illegal or undesirable user behavior.
• Taking legally-required actions.

Sharing Your Information

We may share your information with third parties under certain circumstances, including:

• Purchases History: Purchases history data is shared with RevenueCat, a third-party service, for the purpose of managing and tracking user subscriptions, revenue generation, and providing billing-related services. This helps in processing payments, managing subscription status (e.g., new subscriptions, cancellations), and ensuring a seamless financial experience for users.
• User Interaction in the Application: User interaction data within the application is shared with Mixpanel, a third-party analytics service, for the purpose of audience analysis, content optimization, understanding user behavior, and detecting and fixing bugs. This data helps in improving the overall user experience, making data-driven decisions, and enhancing the app's performance.

Security

We employ the following security measures to protect the collected user information:

• HTTPS Protocols: We use secure HTTPS protocols to encrypt data transmitted between your device and our servers.
• SSL Encryption: We implement SSL encryption to safeguard data in transit.
• Secured Internal Traffic and Databases: Our internal systems and databases are secured to prevent unauthorized access.

Your Choices

• Data Update: Users can update their data directly from within the app.
• Data Deletion Request: Users can request the deletion of their data by filling out a form here.

Children's Privacy

Storia does not knowingly collect any data from children under the age of 13.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Therefore, you are advised to check our service occasionally to inform yourself of any changes. We will notify you of any changes by posting the new Privacy Policy on this page (Privacy Policy URL). These changes are effective immediately after they are posted on this page. Your continued use of the application after changes to the Privacy Policy have been posted will constitute your acceptance of such changes.

Contact Us

For any privacy-related inquiries, please contact us at contact-storia@dictiana.com.

By using our app, you agree to the terms of this Privacy Policy.